What if I need to cancel my trip?

We understand that sometimes unexpected things happen and that you may need to change your plans. If you give us enough notice, we can usually postpone your trip and apply your deposit to a future trek. (Within six months of the original trek). However, if you do need to completely cancel your trip, unfortunately we can’t refund your deposit as we’ll have already committed to some of the trek expenses. We charge a low deposit of 15% (minimum $350), so the risk to you is minimal in the event of cancellation. If you do need to make a claim from your insurance company due to cancellation, we’ll do our best to provide the paperwork they require.

It may be possible to change the dates of your booking. You need to get in touch with us at least 40 days before your trek. Date changes are subject to availability. But we can usually accommodate changes with enough notice. We can apply your deposit to new trek dates up to six months after your original trek date.

In the unlikely event that we’re unable to re-schedule your trek, our cancellation policy will apply.

If your trip to Nepal is cancelled due to a new outbreak of Covid-19 and subsequent lockdowns/flight cancellations, we’ll hold your deposit and apply it to a trek at a later date to be mutually agreed.