Can I change my booking details?

If you need to change your booking, please get in touch with us as soon as possible. We’ll do our best to accommodate your changes but can’t guarantee anything.

We accept name changes and we won’t charge you extra for this. However, if your domestic flights have already been reserved, you’ll need to pay the airline fee to change the name on the flight ticket. Also, if we’ve already purchased your trekking permit, you’ll need to pay for the cost of the permit for the new trekker.

Please send us written confirmation including full contact details, for the new party. We’ll also need the relevant documentation for domestic flights and trek permits. You must send this information to us at least 14 days before your scheduled trip. As we’ll need time to make new arrangements.

It may be possible to change the dates of your booking. You need to get in touch with us at least 40 days before your trek. Date changes are subject to availability. But we can usually accommodate changes with enough notice. We can apply your deposit to new trek dates up to six months after your original trek date.

In the unlikely event that we’re unable to re-schedule your trek, our cancellation policy will apply.

Just ask! We’ll do our very best to accommodate any requests you have.